Frequent Asked Questions

If you cannot attend your scheduled appointment, please notify us at least 24 hours in advance. If you cancel in less than 24 hours or do not show up for your appointment, you will be required to pay the full cost of the session. Insurance companies do not cover this fee for reimbursement.

Out of Network: If you receive any Out of Network (OON) benefits from your insurance coverage, we can offer a monthly “superbill” receipt at the end of each month with the appropriate details for you to request reimbursement from your insurance carrier if applicable. If this is something you would require before starting therapy, please check with your insurance company to see if OON benefits are an option for you. We find that this benefits most of our clients in some capacity, so it is worth checking with your insurance company for your options.

Dryden Therapy & Assessment accepts HSA or FSA cards, cash, checks and all major credit cards and payment is due at time of services. We accept secure and protected card payment through an on-line system

In Colorado, as of January 1, 2022: Health care providers are required to provide a Good Faith Estimate (GFE) of expected charges to uninsured and self-pay individuals upon request or at the time of scheduling services.

• You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Colorado Division of Insurance at 303-894-7490 or 1-800-930-3745.